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Statement and Passbook Fee Update

Dec 15, 2023
2 Minutes

Effective 1 March 2024, there will be some changes regarding some banking fees as follows:

Monthly Paper Statement Printing Fee Adjustment

Items Current Condition Effective 1 March 2024

Monthly fee

  • IDR: 15,000
  • AUD: 1.5
  • CHF: 1
  • CNY: 7.5
  • EUR: 0.9
  • GBP: 0.8
  • JPY: 135
  • NZD: 1.8
  • SGD: 1.5
  • USD: 1.1
  • CAD: 1.5
  • HKD: 9
  • IDR: 25,000
  • AUD: 2.5
  • CHF: 1.5
  • CNY: 12
  • EUR: 1.5
  • GBP: 1.3
  • JPY: 250
  • NZD: 3
  • SGD: 2.2
  • USD: 1.7
  • CAD: 2.3
  • HKD: 13

Pemberlakuan biaya cetak Paper Statement bulanan terkait segment Nasabah:

Customer Categories Current Condition Effective 1 March 2024
Personal Yes Yes
Preferred Yes Yes
Priority Not applicable Yes
Private Not applicable Yes
Company Not applicable Not applicable

Terms of Debit for Monthly Printed Paper Statement:

  • For Consolidated Paper Statement Conditions, monthly fees apply once per month per Customer number/same card number. Customers receive information reports in the form of an integrated statement in one envelope.
  • For Non-Consolidated Paper Statement Conditions, monthly fees will be debited for each printed envelope/account. Customers receive information reports in separate statements per account, so monthly fees will be debited from each Customer's account depending on the number of printed envelopes. To avoid this, please contact PermataTel or visit the nearest PermataBank branch for Consolidated Paper Statement Service requests.
  • Consolidated Paper Statement Service is a comprehensive transaction mutation information report service for all Savings, Current, Deposit, and Investment accounts (Mutual Funds, Bonds, and Bancassurance Single Premium Unit Link products) by  PermataBank in the form of a paper statement.
  • Specifically for PermataMasa Depan (iB) / Tabungan Hadiah (iB) / Wealth Management account types that still use Printed Paper Statements, the monthly fees will be debited from the source account.

Passbook Fee Adjustment

No Items Current Condition Effective 1 March 2024
1 New passbook fee Free IDR 25K
2 Passbook replacement fee
(full / broken)
Free IDR 25K
3 Passbook replacement fee
(missing)
IDR 5K IDR 25K
*applies to individual Customers and Company

Tips to avoid Monthly Paper Statement/Passbook Fees for Customers:

  • Immediately change your statement type to e-Statement and consolidated (consolidated electronic statement), accessible anytime and anywhere through PermataMobile X/PermataNet for the last 12 months.
  • Changes can be made by contacting PermataTel at 1500111 or visiting the nearest PermataBank Branch.

For those who do not yet have the PermataMobile X app, follow the easy steps to install the app here and learn the practical way to download your e-statement through PermataMobile X here.

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