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PermataBank Launches Branch Model

Jun 08, 2020
7 Menit

Living in the digital age, we will still find many reasons to see customers visiting the branch. The PermataBank Branch Model is designed to provide the only the best experience for its customers both offline with help from the staff and online by doing self-service through applications. These services will provide consistency both in terms of our product and service offerings, also look-and- feel, design, and technology that together provide customers satisfaction and integrated experiences.

PermataBank reconfigures, redesigns, and re-imagines appropriate and adequate branch concepts so that they can adapt to changes in customer behavior and lifestyle. The Branch Model of Permata Bank took the concept of built-in a contemporary style completed with a comfortable area set for customers. It starts from color choices to its bold and stunning images, optimal room layout design, this Branch Model creates an immersive environment in accordance with aspirations to become a simple, fast, and reliable bank.

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The Branch Model of PermataBank is designed to serve in a paperless concept for customers and all other activities can be carried out digitally so that the Bank’s staff can focus only on assisting customers in terms of complex both consultations and transactions. This way, the customers will feel more comfortable to interact directly with the Bank staff.

PermataBank Model Branch

Customers who come to the Branch Model will be assisted by staff, but all their transactions are digitally completed with a consistent design and experience like in all other PermataBank online channels. This is what distinguishes the Permata Bank Branch Model from the Bank's digital branches in general. Here customers can experience the speed of digital innovation without losing the comfort of interacting with Customer Service staff.

Model Branch Executive Lounge

Model Branch Lounge

Customers who come to the Branch Model will be assisted by staff, but all their transactions are digitally completed with a consistent design and experience like in all other PermataBank online channels. This is what distinguishes the Permata Bank Branch Model from the Bank's digital branches in general. Here customers can experience the speed of digital innovation without losing the comfort of interacting with Customer Service staff.

Customers who come to the Branch Model will be assisted by staff, but all their transactions are digitally completed with a consistent design and experience like in all other PermataBank online channels. This is what distinguishes the Permata Bank Branch Model from the Bank's digital branches in general. Here customers can experience the speed of digital innovation without losing the comfort of interacting with Customer Service staff.

PermataATM

Customers who come to the Branch Model will be assisted by staff, but all their transactions are digitally completed with a consistent design and experience like in all other PermataBank online channels. This is what distinguishes the Permata Bank Branch Model from the Bank's digital branches in general. Here customers can experience the speed of digital innovation without losing the comfort of interacting with Customer Service staff.

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