Have you ever forgotten your user ID and password as you tried to transfer money via online banking PermataMobile X or PermataNet? For PermataBank clients who are experiencing this problem, now there is no need to file an official report to the nearest ATM or branch office. There is an easy solution for you to still be able to access the PermataMobile X and PermataNet applications, so you don’t have to write down your user ID and password in a book or notepad. Check out the guide below!
- How to Reset Password on PermataMobile X?
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- Open the PermataMobile X Application and select "I forgot my User ID or Password"
- Choose forgot password
- Choose a debit card
- Enter your email address and mobile phone number
- Enter the account number and debit card PIN
- Enter the shown captcha
- Enter the OTP code sent via SMS
- Please create a new password and the password will be successfully reset
- How to Reset Password on PermataNet?
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- Access PermataNet at https://www.permatanet.com/pnet and select “I forgot my User ID or Password”
- Choose forgot password
- Choose a debit card
- Enter your email address and mobile phone number
- Enter the account number and debit card PIN
- Enter the shown captcha
- Enter the OTP code sent via SMS
- Please create a new password and the password will be successfully reset
- What If I Forgot My PermataMobile X User ID?
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- Open the PermataMobile X Application and select "I forgot my User ID or Password"
- Choose forgot User ID
- Choose account number
- Enter the account number and debit card PIN
- Enter the shown captcha
- Select the mobile phone number you are using
- Enter the OTP code sent via SMS and the displayed User ID
- What If I Forgot My PermataNet User ID?
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- Access PermataNet at https://www.permatanet.com/pnet and select “I forgot my User ID or Password”
- Choose forgot User ID
- Choose account number
- Enter the account number and debit card PIN
- Enter the shown captcha
- Select the mobile phone number you are using
- Enter the OTP code sent via SMS and the displayed User ID
Privacy Policy
As privacy is an important aspect for the visitors of PermataBank website, PermataBank is determined to protect the visitors’ privacy. You may browse most part of PermataBank’s website without submitting any personal information. However, you may be asked to disclose certain information for PermataBank to be able to provide the service you request for. The privacy statement in this website is prepared to help visitors understand the types of information provided in PermataBank’s website, and how PermataBank handles the information.
The Collection and Use of Information
PermataBank is the sole owner of the entire information in this website. PermataBank will not sell, share, or rent the information in this website to other parties in the manner contradictary to the aspect presented in this statement.
Browsing the Information
During your access to PermataBank website, you may find some information in the form of ”cookie” in your computer, so that PermataBank can recognize you the next time you revisit the website. Cookies refer to small size text archive transferred by the website to a visitor’s hard disk when the visitor is browsing the website. PermataBank does not use cookies to collect personal information such as names or email addresses; therefore, all information collected by cookies will be arranged anynomously. PermataBank only uses cookies to measure the effectiveness of PermataBank online, such as by identifying the repeat visits to PermataBank’s website and observing the channel chosen by visitors when browsing PermataBank’s website, so that PermataBank will be able to adjust the website to your desire. If you do not wish to receive cookies or wish to be informed when cookies are placed, you can arrange your web browser for such purposes, provided that your web browser supports it.
Security
PermataBank will make continuous efforts to maintain the security of your personal information and protect it from manipulation, forgery, and irresponsible access and disclosure. PermataBank will also endeavor to maintain information accuracy.
External links
This website may accommodate links to other sites. Please be aware that PermataBank is not responsible for the privacy practices of other sites. PermataBank strongly recommends website visitors to read the privacy statement of all sites that collect personal information. The privacy statement in this website applies only to the information presented in this website.
Changes of Statement
PermataBank reserves the rights to change the statement in this website at anytime. PermataBank suggests the visitors of this website to recheck the privacy statement from time to time and learn a number of new privacy practices or modification of PermataBank policies.
Terms of Use
© Copyright 2024 - PT Bank Permata, Tbk. All rights are protected by law.
Information Policy
The use and content of this website are provided for your convenience. The information presented in this website is provided for you, without any kind of guarantee, either written or implied, included but not limited to the guarantee on tradeworthy goods and/or services, the compatibility for any purpose, promotion for a product without violating any rule.
This website may contain technical guidance that is inaccurate and typographical errors. PermataBank reserves the right to correct and/or modify the information in this website at any time and by any methods, without prior notice.
PermataBank is not responsible or liable for any material and non-material loss, which may be suffered by anyone or any party, as directly or indirectly resulted from the use of the information contained in this website, either in part or in entirety.
Link to Other Websites
For your convenience, PermataBank can also provide some links to other sites in the Internet, which are owned and/or operated by any party. Please note that those sites are not under PermataBank control, and therefore, PermataBank is not responsible for the content of such websites.