Distinguished Honoree in the 8th International Business Awards (Stevie) 2011 in two categories "Communications Department of the Year" (global) & "Corporate Social Responsibility Program of the Year" (Asia, Australia and New Zealand)
FI Poll 2011 - Overall Best Domestic Credit Service Provider and FX Poll 2011 - Best Domestic Provider of FX Services from AsiaMoney
Best Call Center 2011 for all industries in Call Center Award 2011 for Service Excellence from CCSL - six consecutive wins.
Seven Awards in Islamic Finance 2011 Award including 2nd rank in the Most Efficient and 2nd rank in the Most Profitable Sharia unit with Assets > 500 bn category from Karim Business Consulting.
The Best Service Quality for Syariah Bank from MRI Indonesia
Syariah UPZ (Zakat and Alms Service Unit) was awarded "The Best in Zakat Payment Services" by Indonesia Magnificence of Zakat (IMZ).
MURI (Record Museum Indonesia) Award to PermataTel for achieving highest score in service quality in banking services category on Carre - CCSL survey results 2006-2011 (July)
The Best in Building and Managing Corporate Image Award (previously IMAC) in the category of Banks with assets below Rp. 100 trillion in the Corporate Image Award 2011 organized by Frontier Consulting Group and Bloomberg BusinessWeek Indonesia (June)
8th different awards (5 in conventional and 3 in sharia banking categories) in the Service Excellence Award 2011 by Marketing Research Indonesia (MRI). June)
1st position in Sharia Banking Service Excellence survey from third last year and the 4th position for Conventional Banking Service Excellence survey from fifth last year by Marketing Research Indonesia (MRI) in cooperation with InfoBank Magazine (May)
Diamond Award for Permata Priority and Gold Award for Regular Banking in Service Quality Award 2011, organized by Carre - Center for Service Satisfaction & Loyalty (CCSL) (May)
Best Mobile Phone Banking Award in Asia Pacific in the 2010 International Excellence in Retail Financial Services Awards Programme by The Asian Banker (March)
Service to Care Champion (ServCare Award) for Conventional Bank category with asset > IDG 65 tn, organized by Markplus Insight and Marketing magazine (January)